Tourist VAT exemption

Verify eligibility before payment, with an adjusted lodging amount and accounting records

• The hotel administrator enables the option in Calendar Settings (off by default). For a saved booking from any source, authorized staff open its details, upload a passport and B2 form, review eligibility and explicitly confirm no payment was collected, including on an external platform. Only before payment does the system remove the VAT included in the lodging price and update the amount due. The public booking page never grants an exemption automatically, and paid bookings are not refunded.
• The approval and documents are retained alongside the original amount and VAT reduction; approved lodging payments flow into receipts or invoices, the daily and Z reports, and a dedicated tourist tab in Accounting. If extra charges cannot be separated from lodging, approval stops rather than exempting them by mistake.

Choose the services that fit your hotel. Availability follows your chosen plan and the options enabled by hotel management.